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Support & Downloads
Support Plans and Policies
SAP and Sybase are further integrating in 2013 so that Sybase customers can fully leverage the benefits of SAP support programs and infrastructure.
*Upon renewal, Sybase customers on active maintenance will migrate to SAP® Enterprise Support. SAP Enterprise Support helps you optimize business processes, minimize risks, accelerate innovation, and manage the lifecycle of your applications. SAP Enterprise Support enables full visibility into business processes and system landscapes, helps you resolve issues and deliver improvement quickly, and provides data to make informed decisions. To learn more please visit: Explore SAP Enterprise Support
Prior to renewal, customers will be notified about their migration to SAP Enterprise Support and support infrastructure. Following the completion of the renewal, customers will receive detailed information about SAP Service Marketplace and how to access support.
*Some exceptions may apply.
Sybase offers a wide variety of downloads, including code samples, full product releases for licensed customers, and maintenance releases and bug fixes.
Sybase’s technical documents portal brings together all the technical content from the website in one convenient location.
Join Sybase’s developer community and get access to a variety of resources and a network of peers.
Sybase’s award-winning newsgroups enable developers to communicate with product engineers and other users about specific issues. You can ask questions and find solutions to the issues and challenges you face.
Search through solved cases to find solutions to your questions about Sybase products.
Create, update, or check the status of your support cases
Maintain technical contact information related to your support plan
Get the most out of your Sybase solutions
Sybase provides industry-leading support and a variety of downloads to help you get the most out of your Sybase products and solutions.
Our support services are designed to unlock all the benefits of the Unwired Enterprise to give you and your company continuing competitive advantage in a rapidly changing technological environment.
Sybase Education offers instructor-led learning from a comprehensive, certification-focused curriculum at your site, via SyberLearning Live or from a learning center near you.
Consulting Services Sybase offers a wide-ranging suite of information technology consulting services - from developing complete technology strategies and providing product implementation assistance, to conducting specific technology and architecture assessments to help you distribute information throughout your organization.
Sybase’s Managed Services portfolio provides flexible, customizable service options to help better manage your business environment by freeing up resources and reducing your overall operating costs.